Frequently Asked Questions

 

Palmer's Glass and Carpentry, 44 Buffalo Road, Gladesville.        Home

 
How long does it take to get someone out for a free measure & quote? To get someone out to your home for a free measure & quote on Shower Screens, Splashbacks, Mirrors and Balustrade usually takes from two to three working days.

 

 
From time of order, how long does it take for my Shower Screen to be installed?

 

Due to the various processing procedures of the glass to ensure the highest quality of design and safety, it takes between ten to twelve working days from time of order to install your Shower Screen.  
How long does it physically take to install a Shower Screen?

 

It takes between one and three hours to install a Shower Screen depending on the complexity.

How long before I can use my shower after the install?

 

To allow for the Silicon to fully set it is recommended to leave the screen for 48hrs before use.  
How long does it physically take to install a Splashback?

 

To install a standard splashback you can expect an installation time of between 30min and one & a half hours.

What needs to be ready before Palmer's Glass can measure?

 

All tiles need to be in place before we can measure up for a shower screen. In the case of kitchen splashbacks, the bench-top and range-hood both need to be installed.  
What is Safety Glass? Safety Glass is a phrase used to describe glass that, when broken, provides a level of safety for people in the vicinity. There are two types of safety glass.  

 

Laminated Safety Glass. Laminated Safety Glass is quite simply two pieces of normal glass laminated together. The most common form of this glass is the 6.38mm variety which is two pieces of 3mm glass laminated together with a PVB Interlayer. Most commonly seen in Shop Front Windows, car windscreens and shower screens. Laminated Safety Glass, when struck with sufficient force, will brake into shards but the pane will stay intact via the interlayer leaving no sharp edges exposed. Apart from the obvious safety benefits, this type of glass also offers a barrier to the elements even after it has been broken. (See also)

 

Translucent Laminated Glass. Translucent Laminated Glass is exactly the same as laminated glass only the laminated centre is translucent.

Toughened Glass. Toughened Glass, or 'Tempered Glass', has been baked at tremendous temperatures (aprox 650° Celsius) and then cooled quickly (aprox' 260° Celsius), making the glass 4 to 5 times stronger than normal glass of the same thickness. The process of toughening glass creates compression on the surfaces and tension in the centre. Toughened Glass conforms to the Australian Standard 2208 Safety Glazing Material for use in Buildings and is commonly found in Shower Screens, Balustrade and glass table tops. When Toughened Glass is struck with sufficient force as to cause a brakeage, the glass shatters into tiny, relatively harmless, pieces. (See also)

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What Colours do Splash-Backs come in? Splash-backs can be ordered in any Dulux Colour. For an exact colour match we recommend using Starphire Glass which gives the truest reproduction of any colour. Splashbacks are most commonly seen in Bathrooms, Kitchens, Elevators and Bars.

 

Dulux

What is Starphire Glass? Starphire Glass is a brand of Low Ion Glass. Manufactured without the ion of normal glass, Starphire Glass lacks the green tinge that characterises clear glass. Low iron sees a much clearer glass thus making it perfect for giving true colour reproduction in Splash-Backs.

 

 

 

Photo: John Carnemolla

What is the best glass for my windows? General window glass starts at 3mm Float Glass. 'Hackout & Re-glaze' is the phrase used when re-glazing a window. Once a pane reaches 1sqm in area, thicker glass is used depending upon the size & purpose. Glass used in bathrooms is always Laminated Safety Glass or Toughened Glass, see above for details, as is any window exposed to the public; ie, shop front windows. (See also)

 

 
What glass is best for my Door? Glass used in doors can be either Laminated Safety Glass or Toughened Glass. If the door frame will only take a glass thickness of less than 6.38mm then Toughened Glass would be used starting at 4mm. While Toughened Glass offers more variety in terms of patterns and workability, Laminated Safety Glass can often be the best bet. In the event of a breakage Toughened Glass will shatter sending small blocks of glass everywhere and while they are relatively harmless you'll have that hole in your door until fixed. Laminated Safety Glass when broken will still stay together offering a barrier to the elements. (See also)  
What is a Polished Edge? A polished edge creates a small chamfer on the top and bottom of the glass giving a smooth and safe edge.

What is a Bevelled Edge? Palmer's Glass can do bevels from 10 to 30mm. A bevelled edge sees a tapering of the glass from the desired width in, out to the edge of the glass.

What thickness mirror should I get? Generally speaking the best quality mirror can be found in 6mm silver, however, size, weight and price will all play a factor in your decision. ('Silver' is the industry term for mirror simply referring to the silver backing) As a general rule mirrors over 1 square meter (sqm) should be in 6mm silver, mirrors under this size may be made from 4mm silver. For a variety of reasons you may want to break this rule: Ie;

* 4mm silver is cheaper than 6mm.

* A 30mm bevel (see above) requires 6mm silver.

* A tall, thin mirror - 1600 x 400 while under 1sqm would tend to bow with 4mm silver giving a distorted reflection.

* 1sqm on 4mm is 10kg while on 6mm it weighs 15kg.

Feel free to give us a call and we'll be happy to advise the best glass for your purpose.

 

 
How long does it take for window putty to dry? It can take up to 12 months for window putty to fully dry. Generally it will develop a skin of about 1mm after a month which will make it more durable. After a year the putty is set and solid.